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Career decisions are hard to make. Many of us have been on both
sides of the employment equation, either as recruiter or candidate,
but how often do we pause to consider the underlying motivations
behind candidate decisions? Understanding the issues most important
to the job seeker, as well as the lifestyle and professional tradeoffs
that compose these issues, can help both recruiter and candidate
achieve a suitable and attractive match.
In
this article, we explain and consider a theory called the "Career
Value Equation." The Career Value Equation analyzes how the
personal motivations of job seekers play out in career decisions.
We'll also look at generational issues and how they influence
career values, analyzing the job preferences of workers from the
Great Depression through the elusive Gen-X and Gen-Y generations.
The Career Value Equation
The
"Career Value Equation" is a decision-analysis model
aimed at interpreting common choices job seekers make. By asking
simple questions such as: Who?, What?, How?, and Where? the Career
Value Equation helps us gain insight into the unspoken motivations
behind candidate decisions.
Who
do you want to work for? For some job seekers, who they
work for is a top priority. These individuals are set on working
for a certain company and will move to just about anywhere to
fulfill this goal. Reputations, industry leadership, emerging
trends, and generational issues often define this choice.
What
do you want to do? What type of work interests you the
most? What is your passion or highest level of interest?
Job seekers who love what they do are often driven to seek
well-defined jobs in their area of specialty. This group is particularly
motivated by factors that can enhance and expand their skills
set, such as job title, compensation, and growth opportunities.
How
do you like to work? Do you like to work in teams or are you more
interested in making individual contributions? Some people know
their best "work style" and look for jobs that will accommodate
it. For instance, are telecommuting, flexible work hours, company
culture, autonomy, or company benefits important to you? For some
job seekers, how the job is conducted is of utmost importance.
Where
do you want to work? Candidates who limit a job search to a certain
geographic region or metropolitan area do so because of family
reasons or strong lifestyle preferences. Young single people may
be attracted to the city, while middle-aged people with families
might be drawn to smaller, more family-oriented communities.
With
rapid advances in transportation and technology, where
we work is becoming negotiable. Today more than ever, people have
the option to choose where they want to work and where
they want to live. For instance, a friend of mine lives with his
wife in the San Francisco Bay Area, but commutes to work in the
greater Los Angles are via commuter plane during the week. Some
days he works at home in his "remote office," telecommuting with
his computer.
For
the job seeker, career-value priorities create "tradeoffs"
situations in which the Who?, What?, How?, and Where? form a complex
of questions that must be weighed and prioritized against available
job options. For instance if where you work is most important,
this will limit who you work for, how you work,
and so forth. Similarly, individuals set on working for a particular
employer will limit the where of their job choice. Knowing
your candidate's primary interests, and the tradeoffs he or she
is willing to make will take you far in making the right offer.
The
Generation Equation
Career
preferences can also be traced to the interests and characteristics
of generational groups. What compose the Who? What? How? and Where?
of our personal career values could well be motivated by the generation
we grew up in.
For recruiters, the big question is how generational values impact
individual job choices and preferences.
The Great Depression/ WW II Generation
is composed of those born between the start of the Great Depression
(1929) and the end of WWII (1945). As this generation grew up,
the "type" of work a person performed was of primary
importance. People often respected what you did more than
who you worked for. Professionally, men often followed in the
footsteps of their fathers. The professions of farming, law, medicine,
manufacturing, education, the trades, and the government/ military
were some of the major fields of work. Women of this generation
were generally guided into such professions as teaching, nursing,
business administration, or homemaking.
For this generation, where one lived was also a critical
value. With air travel and the interstate system not yet widely
available, families tended to live within close proximity of one
another. As this generation grew up, they faced such tough decisions
as whether to leave the family farm and move to the city, or to
follow a job to another part of the country. This is the generation
that brought suburbia to life -- work in the city, but live outside
it.
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The
Depression Generation Equation (1929-1945)
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What?
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Who?
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How?
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Where?
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Professions of farming, medicine, education, law, manufacturing,
skilled trades, and military were popular.
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Women were guided into teaching, nursing, homemaking, business
administration, etc.
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Agriculture and manufacturing were dominant industries.
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Independent businesses
in retail and basic trades thrived.
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People often respected what you did more than who
you worked for.
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Tough economic conditions did not make city jobs lucrative.
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Work options were fairly strict due to production cycles
and standard procedures.
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Telephones and typewriters improved productivity. Fax machines
and personal computers did not exist.
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Air travel and interstate access were limited.
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Families tended to live in regional proximity of one another.
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Challenged by question: Move to the city, or stay on the
family farm?
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This generation spawned the suburban movement.
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The
famous Baby Boomer Generation
includes those born between the end of WWII (1945) and the assassination
of President Kennedy (1963). The Baby Boomers were the "boundary
breakers" of the work world. Through the turbulent 60's, the rise
of affirmative action, and focus on minority employment, this
generation brought equal opportunity to bare. Other factors also
expanded this generation's horizons. A higher percentage of the
population attended college. Travel became easier with the expansion
of interstate roads and more affordable air travel. And the reality
of the "world economy" took root in face of the 70's oil shortage,
the rise of the Asian/Pacific countries, and a revitalized European
economy.
An emerging value for the Baby Boomers is who is the employer.
This generation grew up in a time when businesses were becoming
household names, building strong brand identities which infiltrated
this group's generational identity. Established companies such
as GE, J&J, GM, P&G, IBM, and the "Big 6 accounting firms" became
attractive market leaders and thus desirable employers for Baby
Boomers. Seeking career status and success, this generation learned
to "move with the job" as their parents had, but they also learned
that a lifetime career with one company was not a guarantee. When
the 80's downsizing movement swept through, staying with a company
for the length of most vesting schedules, (five to seven years)
became the new standard. The notion of career mobility through
changing companies to further "climb the career ladder" and build
skills became a value throughout the 80's and 90's.
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The
Baby Boomer Equation (1945-1963)
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What?
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Who?
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How?
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Where?
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Broke traditional boundaries with minorities entering the
workforce and more people earning college degrees.
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Equal opportunity became key to what jobs people could do.
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The World Economy splashed onto the scene and improved chances
of working abroad.
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Big name companies like GE, J&J, GM, P&G, and IBM became
highly respected and desired employers.
>> Who you worked for became a status symbol in the
late 70's and 80's.
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Downsizing deflated the expectation of a lifetime careers
with one company.
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Duel career couples, sharing responsibility for raising
children, became an issue.
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"The 2nd shift" (doing normal job hours and then coming
home to housework) became an issue for many working women.
>>Flexible
work hours gained popularity.
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Air travel and interstate access expanded. People moved
further away from families.
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Families started to "move with the job."
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People continued to move to suburbia.
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Generation
X was dubbed so by marketing professionals who struggled
to pin down the value system of this complex generation. Although
some researchers debate the dates for Gen X, my preferred demarcation
points are the assassination of President Kennedy (1963) through
the release of Star Wars (1977). Why Stars Wars? Gen X'ers grew
up in a time dominated by boundary-expanding ideas and trends
as encapsulated in film and popular culture. Personal technology
products such as home computers, word processing machines, and
VCR's also became widely available and affordable to this group.
If the Baby Boomers were the "boundary breakers," the hard-to-define
Gen X'ers have become the "boundary expanders."
Let's
consider how this boundary-expanding behavior is reflected by
who Gen-X'ers choose to work for and how they chose
to work. Gen X'ers entered the workforce when disillusionment
about "secure jobs" and propaganda about the corporate "rat race"
ran high. This environment infused Generation X with a healthy
dose of skepticism and concern, making the ideal position a practice
of keeping options open and developing valuable competencies,
not necessarily a comfy job in a big company.
Furthermore,
the "new economy" of the 1990s began differentiating itself from
the "old economy" in attractive ways. The new economy, driven
by high tech jobs, offered Gen X'ers a chance to target attractive
industries and technologies rather than companies. The importance
of who you work for was slowly replaced by what kind of
technology you work with. Gen
X'ers such as Michael Dell of Dell Computers and Marc Andreessen
of Netscape fame epitomize Gen X'ers not afraid to expand the
boundaries of work. Rather than target the best named companies
to start their corporate careers, these individuals forged new
ways of doing business.
Another
major boundary-expanding trend led by Generation X is the notion
of family and work balance. Having witnessed the high cost that
many Baby Boomers paid juggling family and career, Gen X'ers look
for balanced work/life arrangements. Lifestyle benefits such as
telecommuting, on-site day care centers, work sabbaticals, personal
time-off, on-site health facilities, and temporary employment
arrangements are extremely attractive to this age group. Technology
savvy Gen X'ers have redefined how work can done as we
enter the 21st Century.
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Generation-X
Equation (1963-1977)
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What?
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Who?
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How?
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Where?
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Boundary expanders thrive at dot coms and high tech ventures.
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Gender roles are broken down. Gen X women become jet fighter
pilots and construction workers.
>> Baby Boomer women mentor Gen X women.
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The 1990's differentiated New Economy and Old Economy companies.
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As technology rapidly advances, qualifications focus on
skill set rather than tech expertise.
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Duel career couples try to improve balance of work and family
life using technology and flexible scheduling.
>>Temp
agencies increase in presence and popularity.
>>Home
offices become a popular alternative.
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Gen X was raised with frequent, available travel.
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Strong trend of moving away from the "rust belt" states
of the north and northeast to the "sun belt" states of the
west and southwest.
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Meet
Generation Next or Gen Y -- the debate on what to
call this up-and- coming generation is not finished. It is clear,
however, that most people are just casually categorizing Gen Y
as an extension of Gen X. I consider the demarcation for this
generation to start at the release of Star Wars (1977) and end
at the beginning of the to the Gulf War (1990). As Gen Y is just
now starting its career on the heels of boundary-expanding Gen
X, I think we will see them become the pioneers of the digital
frontier. Generation Next will become expert in technologies and
concepts that are now still in their infancy. In some ways, this
generation is bound to follow their predecessors in terms of demanding
a balance in personal and professional lives, but they will also
forge ahead into new possibilities with digital and communication
technology.
As
Generation Next essentially grew up in a world of computers, video
games, CD's, and wireless phones, they have a comfort level with
technology that many of us may never experience. Due to their
high technical acumen, they will continue to use technology to
redefine how work is done. This is a generation that may
ask questions like, "how come work can't be both fun and rewarding?"
But they may also ask, "why can't I have my specific needs met."
One criticism of this new generation is the "me" mentality. They
expect their needs to be readily met through technology and services.
Mass marketing is slowly giving way to this very specialized target
marketing, providing custom solutions to meet Gen Y's demands.
The "market of one" concept feeds into the "me" mentality
and will inevitably impact the workplace.
A
new frontiers Gen Y may pioneer is where people live and
work. Generation Next workers may demand job assignments that
fit their interests rather than accept the "standard" assignments.
They may also use technology to create their own customized work
environments and schedules. Flexibility, adaptability, and change
are not foreign to most young people growing up in the 21st Century.
Gen Y will use technology to support their lifestyle preferences.
This generation may bring telecommuting, home office arrangements,
commuting by air travel, and distance learning to new levels of
acceptance.
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The
Generation-Y Equation (1977-1990)
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What?
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Who?
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How?
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Where?
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Traditional roles almost entirely a thing of the past as
males and females cross gender lines.
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College education becomes de facto required for nearly all
non-trade, mid-level career opportunities.
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More professional jobs require graduate degrees or advanced
certifications.
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New economy companies take center stage as more young workers
enter e-biz and digital workforce.
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"Climbing the corporate ladder" and the "rat race" lose
appeal.
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Long-term careers with one company become less common in
the 21st century.
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More duel career couples share parenting responsibilities.
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On-site day care centers, customized benefits, time banks,
part-time work, consulting, and job sculpting become more
popular.
>> Temp agencies continue to gain popularity for professionals
and for basic manufacturing and service industry work.
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Air travel becomes extremely popular and affordable. Enhance
communication through telephone and the Internet help families
bridge the distance.
>>Growing
metropolitan areas "push" families further away from the
city.
>>Technological
advances help workers sustain productive home offices.
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It
has always been good practice to find out what motivates candidates,
but in the new economy and the new workforce of Gen X and Y'ers,
options are quickly increasing. The
day may come when negotiations do not hinge so much on salary,
office, and job title, but on how the job is structured in terms
of vacation time, travel requirements, office location, working
hours, length of commute, and vesting schedule for stock options.
Employee benefits may no longer follow a standard, well defined
package, but may include various options and choices. Option one
may be most attractive to young, single professionals, whereas
option two may be the best package for married professionals,
and so on and so forth.
In
today's world, it is difficult to say what the future will hold.
As
we move forward, what's important is that we pay special attention
to candidate values; adjusting the Career Value Equation to fit
both candidate and employer needs.
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