Recruiting Etiquette:
Rudeness Should Never be Used nor Tolerated
By: Christine Hirsch

Is there such a thing as recruiting etiquette? What are the consequences of rude behavior? Courteous, professional communication is a key element to recruiting success. Driving results and getting the job done are just part of the equation. Recruiters work in a competitive environment and depend on networks to win at business. A hiring firms' success hinges upon the ability of each recruiter to build and maintain strong relationships. Therefore, when operating in the business world, good etiquette should always be exercised.

Companies and candidates have many options when selecting a recruitment services provider. Maintaining a loyal client base is therefore key to obtaining referrals and winning repeat business. Developing relationships with your clients and delivering superior service are the best ways to foster loyalty. A gruff or unhelpful attitude can quickly undermine client rapport. Moreover, rudeness can be perceived as a sign of disrespect and ineffectiveness. At the end of the day, nobody wants to work with a service provider who does not esteem and respect them -- not while there are other choices.

Read the full article on rudeness in recruiting
http://www.recruitersworld.com/articles/rw/christine/etiquette.asp